Campus Assessment, Response and Evaluation (CARE)      

The CARE team is here to help students of concern. If you believe the issue you've observed is an emergency, do not report it to CARE. Please see our emergency procedures for more information.

What is CARE?

The CARE team exists to help faculty and staff with students who are emotionally distressed or demonstrating behaviors that are currently or potentially harmful to self or others. We refer to these students as students of concern

Although you should report any student you believe falls into the description, these behaviors mainly encompass a student whose personal welfare is in jeopardy due to problems such as: 

  • homelessness, CARE report button
  • hunger,
  • domestic violence,
  • substance abuse,
  • financial hardship,
  • presence of mental health problems (depression, anxiety, PTSD).
  • threat of suicide or other harmful acts to self
    or others**

**Call campus police and notify your dean/manager immediately.

These issues may be identified through, but are not limited to, the following behaviors:

  • unusual or erratic behavior in class,
  • extended absence from class or activities by a typically engaged student,
  • written work or creative expression with troubling themes or references,
  • written or verbal expressions of suicidal thoughts or intent.

Review our behavioral assessment and intervention chart

What should notbe reported to CARE:

The above links will direct you to the process of reporting for those categories.

CARE is an internal support system, meaning, it is important to keep anything you report confidential and internal. The CARE team will evaluate the issue and assess if the student in question should be contacted. 

The CARE team has prepared an Employee CARE Handbook to assist with supporting the emotionally distressed student.  Please go to the Sharepoint team site and log in to access the handbook. For quick information on the CARE team, a CARE overview handout is also available. 

If you have questions, please review the CARE FAQ's before contacting the CARE team. 

CARE reporting and follow up 

If you have recognized a student of concern  on campus, you may submit the Student of Concern Report Form . Please note you will need your InSite login information. The CARE team will treat each submission on a case-by-case basis. The team meets once a week to review current student of concern reports and will make recommendations for follow up. 

For technical assistance on completing the online form, please contact Leigh Apodaca, by email at  lapodaca@dvc.edu or by calling 925-969-4272. 

Upon submission of your report, you will receive an automatic confirmation of receipt from
dvc-advocate@advocate.symplicity.com

Once your report form has been reviewed, you may be contacted by a CARE team member for more information if needed. The CARE team will evaluate the situation and consult with others as appropriate to determine what further steps are required.  

Who is on the CARE team?  

The CARE team is comprised of Student Service deans, DVC Counseling Department representatives, Police Services representatives, San Ramon Campus representatives when applicable, and other representatives as needed. 

When needed, the CARE team may consult with the Counseling Department, Athletics Department, International Student Admissions and Services, Disability Support Services, Financial Aid, Instructional Deans, Supported Education Services (Contra Costa County), John F. Kennedy University interns, Police Services, the Vice President of Student Services, and the Vice President of Instruction. 

Why does the CARE team exist?

After seeing the many tragedies across high school, college, and university campuses, DVC has developed a thoughtful, well-coordinated plan for identifying, assisting, and keeping track of students on campus that have been  identified as students of concern . Many colleges across the country have implemented similar teams.